How to Contact Support
For help with your account, access, billing questions, courses, resources, or technical issues, email our support team and include the details we need to understand what happened.
Please send support requests to admin@rebootmembers.com.
What to Include
Include your full name, the email address connected to your account, the page or feature you were using, and a clear description of the issue.
If you saw an error message, include the exact wording or a screenshot if available. This helps us diagnose the issue more quickly.
Response Times
We do our best to respond as quickly as possible during normal business hours.
Response times may vary depending on request volume, the complexity of the issue, and whether we need to coordinate with a third-party service provider.
Account and Login Help
If you cannot sign in, try using the password reset option on the login page first.
If you still cannot access your account, email support with your account email and a short description of what you tried.
If you want your account deleted, follow the instructions on the Delete Account page or email admin@rebootmembers.com with the subject line "Delete Account Request".
Privacy and Security
Do not send passwords, payment card numbers, or other sensitive information by email.
We may ask follow-up questions to verify your account or better understand the issue before making account changes.